Your mission
This is not traditional Inside Sales.
This is a strategic internal commercial leadership role.
As an Internal Account Manager, you are the commercial brain behind your accounts. You think like an Outside Sales Executive but operate internally as a strategic partner, enabling scalable and profitable growth. Together with the Agent and Commercial Inside Sales, you take shared ownership for revenue, margin and long-term account positioning. The Agent opens the market. You make it profitable, scalable and strategically positioned. While Commercial Inside Sales will manage operational RFQs and daily execution, you define the commercial direction, pricing strategy and growth roadmap. You influence and drive – without formal hierarchical authority.
Would you like to work in an international corporate environment where accuracy, personal responsibility, and teamwork are valued? Then join Fineline Global – one of the leading suppliers of printed circuit boards, electronic components, and modern energy storage systems (BESS).
Responsibilities:
You are accountable for the commercial performance of your accounts.
- Own revenue development, margin performance and long-term profitability
- Define and execute account strategy together with the Agent
- Build structured growth roadmaps by identifying, prioritizing and converting the right opportunities
- Analyze markets, competitors and customer dynamics
- Analyze hit rate and quote follow-up effectiveness to detect patterns, connections and performance gaps
- Define trends, understand market movements and translate them into strategic actions
- Monitor industry news, policy shifts and external risks
- Anticipate impact and adjust commercial direction accordingly
- Lead the internal Scoreboard and account performance reviews
- Define corrective actions when performance deviates
- Lead negotiations beyond standard frameworks
- Expanding share of wallet
- Strengthening customer positioning
- Improving hit rate
- Protecting and improving margins
- Acting before change becomes risk
You drive commercial performance based on insight, structure and accountability.
You step in when topics move beyond daily execution and require senior commercial judgment.
This includes:
- Margin-sensitive or strategically relevant RFQs
- Negotiations exceeding defined frameworks
- Recurring operational issues becoming structural
- Logistics or supplier instability affecting performance
- Customer policy shifts impacting profitability
You take ownership when impact becomes structural or commercially significant.
You align departments and define corrective direction.
This role does NOT include:
- Processing routine RFQs
- Daily order follow-up
- Customer service tasks
- Administrative support functions