Commercial Inside Sales Representative (m/f/d)

Festanstellung, Vollzeit · Hilden

Your mission
We want you!
This is not a pure administrative inside sales role.
This is a commercially responsible execution position within a structured strategic sales organization.

As Commercial Inside Sales, you are the daily commercial driver of your customer portfolio. You ensure that quotations, open orders and customer communication are handled with precision, professionalism and commercial awareness — always aligned with the defined strategic framework.

You work closely with:
  • Agents – new business development
  • Internal Account Manager – strategy & margin governance
  • PO Team – order processing
  • Operations & other departments – operational execution
Where your counterpart (Internal Account Manager) defines direction and profitability, you ensure disciplined commercial execution.

You are commercially active — but within a clear strategic structure.
Would you like to work in an international corporate environment where accuracy, personal responsibility, and teamwork are valued? Then join Fineline Global – one of the leading suppliers of printed circuit boards, electronic components, and modern energy storage systems (BESS).

Responsibilities: 
  • Prepare, review and send standard quotations in alignment with defined pricing structures and margin guidelines
  • Execute structured and timely Quote Follow-Up (QFU) while tracking offer status, conversion rates and customer feedback
  • Monitor and manage the open order book, ensuring transparency on delivery timelines, order changes and potential risks
  • Proactively communicate with customers regarding order status, adjustments or delivery updates
  • Coordinate closely with the PO Team, Operations and Supply Chain to ensure smooth commercial execution
  • Escalate high-value, sensitive or strategically relevant opportunities to the IAM when required
  • Identify margin pressure, competitive movements or performance deviations and signal them internally
  • Recognize cross-sell and upsell signals during daily customer interaction and align with IAM and Agent
  • Maintain clean documentation, CRM accuracy and commercial discipline across all account activities
  • Contribute to overall account stability and customer satisfaction within the defined strategic framework
Your profile
Experience: 
  • 2–5 years of B2B experience, ideally in inside sales or account coordination
  • Strong communication skills with a structured and customer-focused mindset
  • Solid commercial awareness and understanding of pricing logic and margin impact
  • Organized, detail-oriented and able to manage multiple priorities simultaneously
  • Proactive follow-up mentality with a solution-driven approach
  • Comfortable working cross-functionally within a structured sales environment
  • Technical affinity (PCB knowledge is a plus, not mandatory)
  • Fluent English required; German or Dutch preferred
Why us?
Why should you join us?
  • Flexible working: Home office option for 2 days per week + full equipment (laptop, dual monitors, height-adjustable desk) for you home office workspace – enabling you to work the way that fits your life best.
  • Reliable additional benefits: company pension plan, capital-forming benefits, private health insurance with a health budget of up to €300 per year (in Germany), and much more.
  • Freedom for you: flexible working hours for personal appointments such as doctor's appointments, additional vacation days for special events, and special leave on your birthday.
  • Community: Regular team events, joint lunches, summer parties, and Christmas celebrations promote togetherness in a friendly and appreciative atmosphere.
  • Values that are lived: We cultivate a trusting corporate culture in which openness, cohesion, and mutual support are not just buzzwords.
  • Feel-good extras: Office dogs and kids are welcome! For short breaks in between, table soccer and darts are available to help you clear your head.
  • Secure job: We are interested in long-term cooperation and want to offer you prospects in a future-proof, international industry – combined with local down-to-earthness.
About us

Join Fineline Global – Where Technology Meets Partnership

Fineline is a global leader in printed circuit board (PCB) technology and supply chain solutions. With over 10 offices worldwide, we deliver more than 130 million circuits each year to over 3,000 customers. But what truly sets us apart is not just what we do – it’s our people and their talent.

We offer a wide range of PCB technologies and support our customers throughout the entire supply chain – from initial quote to on-time delivery and beyond. As an experienced, service-driven development and technology partner, we focus on delivering cost-effective solutions, reliable partnerships, and maximum value at every stage of a project. Every request is carefully analyzed to ensure the best possible implementation to achieve our customers’ goals.

At Fineline, you’ll enjoy the benefits of a large, multinational company while working in a welcoming local environment. We value diversity, foster collaboration, and invest in your personal and professional growth. Together, we find the “Fine Line” that connects us all and makes us who we are.

Come join Fineline Global – we’re ready for you!

What is a PBC?
Wir freuen uns auf Sie!
Wir freuen uns über Ihr Interesse an der Fineline Gesellschaft für Leiterplattentechnik mbH. Bitte füllen Sie das folgende kurze Formular aus. Sollten Sie Schwierigkeiten mit dem Upload Ihrer Daten haben, wende Sie sich gerne per Email an judith.felsner@fineline-global.de.
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